Technical Support Engineer

Exciting opportunity for a Technical Support Engineer to join a growing innovative business in the centre of Leeds.

Salary up to £30,000.00 which with the right experience can be negotiated.

Apply online or contact Chris Hopley via email chris.hopley@searchability.com / 07880 358 143

The Company:

We are dedicated to providing industry-leading solutions to some of the UK's biggest business' across a multitude of sectors. We are committed to providing our clients with exceptional service. As we continue grow we're seeking a Technical Support Engineer that is passionate, motivated to succeeded and improve their knowledge.

Benefits:

• Hybrid Working to keep the work life balance in check.
• Technical Upskilling so you're consistently improving.
• Career progression opportunities.
• And more!

What will you be doing?

As a Technical Support Engineer, you will be working within an experienced team to help deliver high quality solutions and assistance to their client base. This will include both hardware and software support.

You will have direct contact with customers to solve their issues from network troubleshooting to system configurations. You will need to be a great communicator showcasing your technical knowledge in a concise manner.

Technical Support Engineer's Essential Skills:

• Previous experience of technical support, help desk and direct customer solutions role.
• Demonstrate knowledge of various systems, IOT devices and good technical market understanding.
• Experience of both Windows/Linux systems and remote access help desk software.
• Demonstrate ability to solve issues with experience and ability to adapt.
• Excellent communication skills to turn technical jargon into understandable solutions for the client.
• Qualifications in Information Technology, Computer Science, or relevant field experience. All additional qualifications in the above areas will be beneficial.
• Demonstrate an understanding of IOT technology and energy management systems would be beneficial.

To be considered for this role:

Please either apply by clicking online or emailing me directly chris.hopley@searchability.com. For further information please call me on 01244 567 925 / 07880 358 143. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key skills:

Proven track record in a technical support role. Windows/Linux experience. Customer support, Technical knowledge, Excellent communication skills.